Sales Policy

OBJECT AND GENERALITIES

These General Conditions of Use, Conditions of Sale and Privacy Policy regulate the use of the website www.kenikathaimassage.es (.com) (hereinafter "the Website"), of which Ambito 2002 S.L. (from now on THE COMPANY) with CIF B-84646686 and address at Calle Paseo de la Habana 42, Madrid, Spain, C.P. 28036 is the owner.

 

PRICES

All the prices of the products indicated through the website include VAT and any other taxes that may correspond.

 

PAYMENT

The Customer agrees to pay at the time the order is placed. The Customer must pay the amount corresponding to their order through payment by credit or debit card (Visa, Mastercard, Visa Electron and / or other similar cards). Payment by card is made with its security protocols.

The Client must notify THE COMPANY of any undue or fraudulent charge on the card used for purchases, by email or by telephone, in the shortest possible time so that THE COMPANY can make the necessary arrangements.

 

FORMALIZATION OF ORDERS

Once the order has been formalized, that is, with the acceptance of the Conditions of Use and the confirmation of the purchase process, THE COMPANY will always send an email to the CLIENT confirming the details of the purchase made.

 

CANCELLATIONS

In case you want to cancel a reservation, you must inform KENIKA THAI MASSAGE as soon as possible. In case of not going to the treatment without having canceled the appointment previously, the gift card will be invalidated. THE COMPANY will not extend the validity date of the gift card.

 

RETURNS

To request the return of the purchase of a gift card, it is necessary to contact THE COMPANY through the telephone number 91 2792081 from 10:00 a.m. to 8:00 p.m., or by e-mail to the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

SHIPMENTS

The gift card will be sent by email to the customer at the address specified by the same at the time of formalizing the purchase, at the time the company receives the corresponding payment and always within business hours of Kenika Thai Massage.

 

GIFT CARD POLICY

- The gift card is not redeemable for money.

- The validity of the gift card is 180 days from the moment of purchase.

- The customer is entitled to use in KENIKA THAI MASSAGE until the available quantity is exhausted or until the expiration date of the gift card.

- The value of the card will not be replaced in case of loss, theft, alteration or improper use.